Terms and conditions

Cancellations

Cancellations with at least 36 hours’ notice

If a cancellation request is made at least 36 hours before the lesson, the lesson can be rescheduled to another available date and time.

Cancellations with less than 36 hours’ notice

If a cancellation request is made less than 36 hours before the lesson, the following conditions apply:

• KM Music School of Edinburgh will try to rearrange the lesson for another available day or time within the same week, subject to the availability of both the student and the School. No additional charge will be made if the lesson can be rearranged within the same week.
• If the lesson cannot be rearranged within the same week, the original lesson will be considered used and will remain chargeable and non-refundable.
• This policy also applies to cancellations due to illness or work commitments.

If KM Music School of Edinburgh needs to cancel a lesson, the lesson will be rearranged for another suitable date and time and will not be considered used.

Blocks of Lessons and Gift Voucher Expiry

Blocks of lessons and gift vouchers are valid for 6 months.

For blocks of lessons, the six-month period is calculated from the date of the last lesson taken.

Gift vouchers expire 6 months from the date of purchase.

Any lessons remaining after the applicable expiry date will no longer be valid.

Refunds for Remaining Lessons in a Block

KM Music School of Edinburgh does not offer refunds for unused lessons purchased as part of a block.

However, remaining lessons are transferable, meaning that another person may use them.

Lessons on Hold

If a lesson date and time have not been fully confirmed by the student, KM Music School of Edinburgh will hold the requested slot until 48 hours before the lesson.

After this point, the slot cannot be guaranteed and may be offered to another student.

Some lesson times, particularly evening slots, are in high demand. If confirmation has not been received at least 48 hours before the lesson, the slot may be made available to another student.

Payment Methods and When to Pay

For single lessons, payment must be made within 2 days of confirming the booking.

Payment can be made by bank transfer or card. Cash payments can be arranged where agreed in advance.

For blocks of lessons, payment must be made in full by bank transfer or PayPal at least 24 hours before the first lesson.

A booking is not fully secured until the required payment has been received.

If payment has not been received within the required timeframe, KM Music School of Edinburgh cannot guarantee that the lesson slot will remain available.

If payment has still not been received at least 12 hours before the lesson, the booking may be automatically cancelled.

Additional Costs

There are no additional costs. The prices shown on the website are the final prices unless otherwise stated before booking.

Current Prices

All prices are subject to change without notice.

However, where a student has already paid for lessons at a particular price, that price will be honoured for the lessons already purchased.

For ongoing students paying lesson by lesson, an existing price may be kept in place for a period of up to 6 months, after which the lesson price may be reviewed.